33jili7 Privacy Policy

1.1 33jili7 is an online casino and sports betting platform operated for the Philippine market. In the course of providing our services — account registration, gaming, deposits and withdrawals, bonuses, live chat support, and responsible gaming tools — we necessarily collect and process personal data belonging to our registered users and website visitors.

1.2 33jili7 is committed to handling your personal data with care, transparency, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC). Where applicable, we also observe the data privacy requirements of PAGCOR as part of our regulatory obligations.

1.3 This Privacy Policy explains:

• What categories of personal data 33jili7 collects from you;
• The purposes for which that data is collected and processed;
• The legal basis on which we rely for each processing activity;
• Who we may share your data with, and under what conditions;
• How long we retain your personal data;
• The rights you hold as a data subject under Philippine law; and
• How to exercise those rights or submit a complaint.

1.4 This Policy should be read alongside the 33jili7 Terms & Conditions, which govern the overall contractual relationship between you and 33jili7. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data privacy matter, this Privacy Policy shall prevail.

2.1 For the purposes of the Philippine Data Privacy Act of 2012, 33jili7 acts as the data controller in respect of all personal data collected through the Platform. As data controller, 33jili7 determines the purposes and means by which your personal data is processed.

2.2 If you have any questions about how 33jili7 handles your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Policy, you may contact our Data Protection Officer (DPO) through the following channels:

• Email: [email protected] (mark your message "Attn: Data Protection Officer")
• Live Chat: Available 24/7 on the 33jili7 Platform — request to speak with the data privacy team

2.3 33jili7 has designated a Data Protection Officer in accordance with the requirements of the National Privacy Commission. The DPO is responsible for overseeing our compliance with data privacy obligations and serves as the primary point of contact for data subject requests and regulatory inquiries.

3.1 The categories of personal data that 33jili7 collects and processes include the following:

3.2 33jili7 does not collect special categories of sensitive personal data — such as racial or ethnic origin, religious beliefs, health data, or political opinions — except where strictly required by applicable law or regulatory direction (for example, health-related data that may be relevant to a responsible gaming exclusion request).

3.3 We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register on or use the 33jili7 Platform. Please refer to Section 13 of this Policy for further detail on our age verification procedures.

4.1 33jili7 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting live chat support, or filling in any form on the Platform;
• Automated collection: Technical and behavioral data collected automatically through cookies, server logs, and session tracking technologies when you visit or use the Platform (see Section 7 for cookie details);
• Third-party verification providers: Identity and address verification data received from our licensed KYC and AML screening partners when processing your verification documents;
• Payment processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and other supported payment providers in connection with deposits and withdrawals;
• Game providers: Gaming activity data passed to 33jili7 by our third-party game suppliers in connection with the recording of game results and wager settlement;
• Regulatory sources: Information received from PAGCOR or other competent regulatory authorities in connection with compliance obligations or investigations.

5.1 Under the Philippine Data Privacy Act of 2012, 33jili7 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill the Terms & Conditions you agreed to when registering your 33jili7 account — including account management, game delivery, payments processing, and bonus administration;
• Legal obligation: Processing required to comply with our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, the National Internal Revenue Code, and orders from competent courts or regulatory authorities;
• Legitimate interests: Processing carried out for the legitimate business interests of 33jili7, including fraud prevention, security monitoring, platform improvement, and responsible gaming enforcement — provided those interests are not overridden by your privacy rights;
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for the purposes of direct marketing communications. You may withdraw consent for marketing at any time (see Section 12).

5.2 Where 33jili7 relies on legitimate interests as the legal basis for processing, we conduct a balancing test to confirm that our interests do not override your fundamental rights and freedoms. Records of these assessments are maintained by the 33jili7 Data Protection Officer.

6.1 33jili7 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your 33jili7 account, verifying your identity, and managing your account settings and preferences;
• Service delivery: Providing access to casino games, sports betting markets, live dealer tables, bingo, and all other Platform features;
• Payments processing: Processing deposits, withdrawals, and bonus credits to and from your 33jili7 account;
• KYC and AML compliance: Verifying your identity and source of funds in accordance with Philippine anti-money laundering regulations and PAGCOR licensing requirements;
• Fraud prevention and security: Detecting and preventing unauthorized account access, fraudulent transactions, bonus abuse, and other prohibited conduct described in our Terms & Conditions;
• Responsible gaming: Monitoring gameplay patterns for indicators of problem gambling, enforcing self-exclusion requests, and administering deposit and loss limit tools;
• Customer support: Responding to your queries, complaints, and account-related requests through live chat and email;
• Platform improvement: Analyzing usage patterns and behavioral data to improve the design, performance, and content of the 33jili7 Platform;
• Marketing communications: Sending promotional emails, SMS notifications, or in-platform messages about bonuses, new games, and special offers — subject to your communication preferences and applicable consent;
• Regulatory reporting: Fulfilling mandatory reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine regulatory bodies.

6.2 33jili7 will not use your personal data for purposes that are incompatible with those listed above without first notifying you and, where required, obtaining your consent.

7.1 The 33jili7 Platform uses cookies and similar tracking technologies to operate core platform functionality, analyze usage, and — where you have given consent — deliver personalized content and marketing. The categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing core functionality;
• Functional cookies: Used to remember your preferences such as language settings, preferred payment method, and responsible gaming tool configurations;
• Analytics cookies: Used to collect aggregated information about how users navigate the Platform, which pages are visited most frequently, and where users encounter errors. This data helps 33jili7 improve the user experience;
• Marketing cookies: Used — with your consent — to track your activity across sessions for the purpose of delivering relevant promotional content within the Platform.

7.2 You may manage your cookie preferences at any time through the cookie settings panel available on the 33jili7 Platform. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform, including account login and payment processing.

7.3 33jili7 does not use third-party advertising cookies or share behavioral tracking data with external advertising networks. All analytics and marketing cookies on our Platform are operated by 33jili7 or our directly contracted service providers under appropriate data processing agreements.

8.1 33jili7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• KYC and identity verification partners: Licensed third-party providers who assist 33jili7 in verifying the identity and residential address of registered users as required by Philippine AML and PAGCOR regulations;
• Payment processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven payment systems, Coins.ph, and USDT TRC20 network operators, to the extent necessary to process your deposits and withdrawals;
• Game providers: Third-party game suppliers whose games are available on the 33jili7 Platform, who receive minimum necessary player data (such as a pseudonymous player ID and session token) to facilitate game delivery and result recording;
• IT and platform service providers: Cloud hosting, cybersecurity, fraud detection, and platform infrastructure providers who process data on behalf of 33jili7 under strict data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council, the National Privacy Commission, the Bureau of Internal Revenue, and law enforcement agencies — where disclosure is required by law, court order, or regulatory directive;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

8.2 All third parties with whom 33jili7 shares personal data are required to maintain appropriate technical and organizational security measures and are prohibited from using your data for any purpose other than those specified in their data processing agreement with 33jili7.

9.1 33jili7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable Philippine law or regulatory obligation. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account relationship with 33jili7, plus a minimum of five (5) years following account closure, in accordance with AMLC and PAGCOR record-keeping requirements;
• Financial transaction data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with the Anti-Money Laundering Act and BIR record-keeping rules;
• Gaming activity data: Retained for a minimum of five (5) years following account closure, or longer if required by an ongoing regulatory investigation;
• KYC verification documents: Retained for a minimum of five (5) years following account closure, subject to the requirements of NPC NCC No. 3 and PAGCOR directives;
• Communications data (live chat, email): Retained for two (2) years from the date of the communication, or longer if the communication relates to a dispute or regulatory matter that is still active;
• Technical and behavioral data (logs, cookies): Retained for up to thirteen (13) months from collection, after which data is aggregated and anonymized for analytical purposes.

9.2 When personal data is no longer required and its retention period has expired, 33jili7 will securely delete or anonymize the data in accordance with our internal data disposal procedures. Secure deletion methods include cryptographic erasure for data stored in encrypted systems and certified destruction for physical media.

10.1 33jili7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the 33jili7 Platform is encrypted using industry-standard TLS 1.2 or higher protocols;
• Encryption at rest: Sensitive personal data — including identity documents, payment method details, and KYC records — is encrypted at rest using AES-256 or equivalent standards;
• Access controls: Access to personal data within 33jili7's systems is restricted on a need-to-know basis. Staff are granted the minimum level of access necessary for their role, and all access is logged and subject to periodic review;
• Password security: User passwords are never stored in plain text. 33jili7 uses bcrypt or equivalent one-way hashing with salting for all password storage;
• Two-factor authentication: 33jili7 supports and encourages the use of OTP-based two-factor authentication for account login. Withdrawals above certain thresholds require OTP confirmation as a standard security control;
• Fraud monitoring: Automated systems monitor Platform activity in real time for indicators of account compromise, unauthorized transactions, and coordinated fraudulent activity;
• Penetration testing: 33jili7 commissions independent security assessments of its Platform infrastructure on a regular basis.

10.2 Notwithstanding these measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that poses a real risk to your rights and freedoms, 33jili7 will notify affected users and the National Privacy Commission within the timeframes prescribed by the Philippine Data Privacy Act and NPC Circular No. 16-03.

10.3 You are responsible for maintaining the security of your 33jili7 account credentials. Please refer to Section 4 of the 33jili7 Terms & Conditions for your account security obligations. Never share your password or OTP with any person, including individuals claiming to be 33jili7 staff.

11.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that 33jili7 holds about you:

11.2 To exercise any of the rights listed above, please submit a written request to 33jili7 via email to [email protected] with the subject line "Data Subject Rights Request", or through the live chat support channel. We will acknowledge your request within three (3) business days and provide a substantive response within fifteen (15) business days, or within such extended period as is permitted by the NPC where the request is complex or involves a large volume of data.

11.3 33jili7 may need to verify your identity before processing a data subject rights request to ensure we do not disclose or delete another person's data. We may request a copy of a government-issued ID for this purpose. This identity verification step does not constitute a new KYC process and the ID will be used solely for verification of the request.

11.4 Certain rights listed above are subject to limitations under Philippine law. For example, the right to erasure does not apply where retention is required by the Anti-Money Laundering Act, PAGCOR regulations, or a court order. Where we are unable to fulfil a request in full, we will explain the specific legal reason in our response.

12.1 33jili7 may send you promotional communications about bonuses, new games, seasonal promotions, and platform updates via email, SMS, or in-platform notifications. We will only send marketing communications to you where you have given your consent during registration or at a later point, or where we have a legitimate interest basis to do so in accordance with applicable Philippine law.

12.2 You may opt out of marketing communications at any time through any of the following channels:

• Clicking the "Unsubscribe" link in any marketing email sent by 33jili7;
• Replying "STOP" to any marketing SMS message sent by 33jili7;
• Updating your communication preferences in your 33jili7 account settings panel;
• Contacting 33jili7 live chat support or emailing [email protected] with an opt-out request.

12.3 Opting out of marketing communications will not affect the delivery of transactional messages that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, OTP messages, security alerts, and account status updates.

12.4 33jili7 does not engage in unsolicited bulk SMS marketing. Players who have self-excluded under our responsible gaming tools will be automatically removed from all marketing lists for the duration of their exclusion period.

13.1 The 33jili7 Platform is strictly intended for persons who are 21 years of age or older. This age restriction is consistent with Philippine gaming laws and PAGCOR regulations. 33jili7 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

13.2 As part of our registration and KYC processes, 33jili7 collects and verifies the date of birth of all users. Any account where the registered date of birth indicates the user is under 21 will be immediately suspended, and the registration will not be completed. Where a user is found to have provided a false date of birth to circumvent the age restriction, the account will be permanently closed, all wagers voided, and deposited funds returned to the verified payment source.

13.3 If you are a parent or guardian and you believe your child has registered on the 33jili7 Platform, please contact us immediately at [email protected]. We will investigate and take action to close the account and remove the child's personal data as promptly as is legally possible, subject to any regulatory retention obligations that may apply.

13.4 33jili7 supports parental control software and encourages households with minors to implement appropriate internet filtering tools that restrict access to gambling websites.

14.1 In the course of providing its services, 33jili7 may transfer personal data to service providers located outside the Philippines — for example, to cloud hosting providers, game suppliers, or KYC verification partners that operate internationally. Where such transfers occur, 33jili7 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act.

14.2 Safeguards used for cross-border data transfers include:

• Data processing agreements incorporating the NPC's standard contractual clauses or equivalent protections;
• Transfer to jurisdictions assessed as providing an adequate level of personal data protection;
• Binding corporate rules where transfers are made within a corporate group.

14.3 33jili7 will not transfer personal data internationally where doing so would violate Philippine law or expose your data to a materially lower standard of protection than that afforded under the Philippine Data Privacy Act. Requests for information about specific cross-border transfer arrangements may be directed to the 33jili7 Data Protection Officer.

15.1 33jili7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be posted on this page with a revised "Last Updated" date at the top of the document.

15.2 Where a change to this Privacy Policy is material — meaning it significantly affects your rights or the way we process your personal data — 33jili7 will provide advance notice through one or more of the following channels: an in-platform notification, an email to your registered address, or a prominent notice on the 33jili7 homepage. Where required by applicable law, we will seek your renewed consent before implementing a material change.

15.3 We encourage you to review this Privacy Policy periodically to stay informed about how 33jili7 protects your personal data. Your continued use of the Platform following the posting of any updated Privacy Policy constitutes your acknowledgment of the updated terms.

16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to how 33jili7 processes your personal data, please reach out to us using the contact details below. We aim to respond to all privacy-related inquiries promptly and professionally.

• Data Protection Officer — Email: [email protected] (subject: "Privacy Policy Inquiry" or "Data Subject Rights Request")
• Live Chat: Available 24/7 on the 33jili7 Platform — average response time 3–5 minutes

16.2 If you believe that 33jili7 has not handled your personal data in accordance with this Privacy Policy or the Philippine Data Privacy Act of 2012, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we may attempt to resolve your concern directly, but we fully respect your right to escalate to the NPC at any time.

16.3 This Privacy Policy is governed by the laws of the Republic of the Philippines. Any dispute arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts and regulatory bodies of the Philippines.